1 Hour Get to know your Sewing Machine

* Children under the age of 14 for one-to-one lesson are required to be accompanied by an adult. For clubs and classes, it is recommended that children under 14 are accompanied by an adult

* Video surveillance is used in and around the premise from the safety of our staff and customers

* Apparel should be sensible and even though aprons are provided we take no responsibility for damage from machines or other materials used in classes e.g. paint, to apparel

* Tutors may take photographs during clubs and classes to be used on our social media or website for promotion. If you would prefer not to be photographed, please let us know prior to class

* There is no onsite parking but plenty parking on the roads on the estate. We please ask customers to respect our neighbours and not block their parking spaces. For customers with accessibility needs please contact us so we can better accommodate you

* No verbal or physical abuse will be tolerated, and we reserve the right to remove people at any time from classes/premises without refund

* If we feel that a customer’s behaviour is causing risk to themselves or others, we reserve the right to remove them without providing a refund

* Theft will be reported to police and may result in prosecution

* No refund or discount will be provided for lateness or last-minute
cancelations

* Cancellations under 1 week prior to the date of the class are considered last minute

* Cancellations made due to exceptional circumstances will be
assessed on an individual basis. These customers will be able to book the class for a different date

* For one-to-one classes a 15-minute grace period will be allowed but for standard classes and clubs we will not be able to delay the start of the class if an attendee is late

* In the unlikely event that we must cancel a class or club; customers will be given at least 24 hours notice and offered a transfer to another date or receive a full refund. Any other costs that customers may incur in the event of a cancellation by us we will not be liable for

* First aid boxes are located in the downstairs hallway next to the class area door and the top hallway under the noticeboard

* If a needle breaks during a class please ask the tutor to dispose of it so we can ensure that is done in an appropriate and safe manner that adheres to our health and safety policy

* Allergies and prescription medication is the responsibility of the attendee

* Any injuries should be reported to the tutor and recorded in the Accident Book located on the noticeboard

* Fire extinguishers are located in the downstairs hallway next to the class area door and the top hallway on the stairway wall. These are not to be used by anyone but in the event of a fire, fire fighters are to be directed to the location of these

* The fire exit is marked by the fire exit sign and attendees will be directed to it before the class begins

* In the event of a fire, exit via the fire door, walk behind the buildings round back into the court and assemble at the fire safety point located at the end of the court by the blossoms sign on the rightside path and call 999

* The fire door is also marked by yellow and black tape- nothing should be in the area of this walkway marked by the tape to ensure a clear and safe exit path

* Refer to the fire action posters located by the fire extinguishers for more information

* We have onsite bathroom and kitchen facilities that staff and guests are permitted to use at their own risk

* Please keep the area clean and tidy for others and to help prevent cross contamination for others who may have allergies, etc

* If guests have allergies or other safety requirements, please report this to the tutor before arrival