How to Submit a Return Request

Step 1: Log in to your account- Enter your email address in the email field and then, once you have clicked 'Continue', you will be emailed a six-digit verification code that you use to complete your log in.

Step 2: Click the order that you want to submit the return for. If your order has more than one item, then select the items that you want to return.

Step 3: Select a return reason and add a note for the store.

Step 4: Click 'Request return'. If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. Please note return shipping costs are not covered by Titch Designs currently.

Step 5: After the product is returned, you receive a refund.

For more information either email us at: or refer to our Refund Policy.